Hopefully everyone recieved this, but I know the emails can be a bit patchy so I thought I'd pop it on here too. 👍🙂
I am writing to you at this unprecedented time to let you know how Lovehoney is responding to the challenges we are all facing as a global community.
The health and happiness of our staff and Lovehoney customers like you is, as ever, our number one priority.
Lovehoney remains operational. Every day we are making decisions and taking appropriate action that follows the latest advice from governments and official health organisations.
Actions taken so far include:
▪️All office-based staff working from home (This includes our Customer Care team, who will continue to be available 24/7 to assist you)
▪️Introducing many additional precautions to ensure our warehouse staff, who fulfil your orders, are kept safe
▪️Being in constant communication with our suppliers and other partners to ensure that we continue to provide you with the best possible service without compromising on safety
Lovehoney’s delivery partners are also having to adapt to these ever-changing circumstances. We will get your order to you, but we ask for your patience if it arrives a little later than advertised.
I wish you continued sexual happiness.
Sarah Warby, CEO