need a bit of techie help

I have been waiting for thing to fix themself but obviously it is not happening. For the last week or two Lovehoney has been of a strange layout on my laptop. There are no pictures, no red anywhere, all just one long list of plain text.

I use firefox and Lovehoney is working fine on internet explorer.

Can anyone tell me how to fix it, it is driving me a little bit crazy.

xxx

I had that problem once but I cannot remeber how to fix it, have you had a look on the firefox site to find a fix.

Maybe you're viewing the mobile version? Like this - http://m.lovehoney.co.uk/ ?

Sounds like an addon issue to me..... What addons you running in FF ?

Its not the mobile site, it has more content than i can view lol.

Add-on's i am running are just Java, Adobe, Shockwave, and Microsoft....nothing out of the ordinary

luckylesbo wrote:

Its not the mobile site, it has more content than i can view lol.

Add-on's i am running are just Java, Adobe, Shockwave, and Microsoft....nothing out of the ordinary

Nope all ok there..... TBH I used to swear by FF but recently it's become bloated so moved to Chrome, would not use or advise anyone to use IE

sorry i have noooo idea ask tt hes the it guy lol

yummy mummy91 wrote:

sorry i have noooo idea ask tt hes the it guy lol

So am I ;-) still no idea lol

Danni71 wrote:

luckylesbo wrote:

Its not the mobile site, it has more content than i can view lol.

Add-on's i am running are just Java, Adobe, Shockwave, and Microsoft....nothing out of the ordinary

Nope all ok there..... TBH I used to swear by FF but recently it's become bloated so moved to Chrome, would not use or advise anyone to use IE

yummy mummy91 wrote:

sorry i have noooo idea ask tt hes the it guy lol

Completely in agreement with Danni LOL..use Chrome, that's your fix

but if you insist on FF, have you tried clearing your browser history and cookies?
Looksie: http://support.mozilla.org/en-US/kb/fix-problems-images-not-show

i have done everything in my techie for beginners mind....aka clear cache and cookies, uninstall and reinstall updates etc etc but it still shows the site in plain text format. Pain in the ass. Only LH is affected, every other site works fine

Lovehoney - The Doc wrote:

Hi LL

Sounds to me like the CSS isn't loading for some reason.

Can you visit this URL (our CSS) in Firefox - does it load properly?

http://d3f650ayx9w00n.cloudfront.net/media/lovehoney/build/lh022.css

Also, could you let me know your FF version?

Many thanks

That URL just comes up as a bunch of characters on the page. :s

Firefox Version... 16.0.2

Thanks Doc

luckylesbo wrote:

Lovehoney - The Doc wrote:

Hi LL

Sounds to me like the CSS isn't loading for some reason.

Can you visit this URL (our CSS) in Firefox - does it load properly?

http://d3f650ayx9w00n.cloudfront.net/media/lovehoney/build/lh022.css

Also, could you let me know your FF version?

Many thanks

That URL just comes up as a bunch of characters on the page. :s

Firefox Version... 16.0.2

Thanks Doc

Thats what it's meant to do LL :) its a CSS script

Nice to see your offering your services TT : P

luckylesbo wrote:

i have done everything in my techie for beginners mind....aka clear cache and cookies, uninstall and reinstall updates etc etc but it still shows the site in plain text format. Pain in the ass. Only LH is affected, every other site works fine

Didn't see this. Did you try my linky above? Specificaly the check image permissions section. I would assume uninstalling and reinstalling FF would retain user settings

Sorry make that 17.0

Tried all apart from the reset TT, I used FF for work and every other website is working fine so i guess i will either get used to it or use chrome for LH. It must be adware or something like that.

Danni71 wrote:

yummy mummy91 wrote:

sorry i have noooo idea ask tt hes the it guy lol

So am I ;-) still no idea lol

sorry i didnt know

Lovehoney - Rachel wrote:

Hi luckylesbo, when you visit the a page that is mostly products such as http://www.lovehoney.co.uk/sex-toys/vibrators/bullet-vibrators/ can you see product pictures or are they missing?

I can see the pictures yes but they are all out of order, in one long list down the page along with all the plain text.

Thanks luckylesbo, it might not seem like it but that rules out a few possibilities as to what's causing the problem for you.

been looking online and still cant find a solution :( find it strange that it is just the LH site