Hello I have recently bought the lust buster pump, but I am having problems with the sleeve,doughtnut splitting when I use it here is a photo of the sleeve-doughtnut with the split in it http://1314.photobucket.com/albums/11405/Derekgarn/brokenpump_zps606d390b.jpg Lovehoney sent me a new Lust buster pump but still have the same problem, so was worndering if anybody knows is there is a stronger sleeve-doughtnut with a larger opening.
Thanks
Hi,
I am very sorry that you keep having trouble with your pump, you are more than welcome to have a replacement, alternative or a refund. We can also arrange to send you a Universal Silicon pump sleve http://www.lovehoney.co.uk/product.cfm?p=20037
Please have a think and let us know, if you contact us at customercare@lovehoney.co.uk we can discuss any issues and address any further questions you may have.
Regards
Laura
Lovehoney Customer Care
Lovehoney - Laura wrote:
Hi,
I am very sorry that you keep having trouble with your pump, you are more than welcome to have a replacement, alternative or a refund. We can also arrange to send you a Universal Silicon pump sleve http://www.lovehoney.co.uk/product.cfm?p=20037
Please have a think and let us know, if you contact us at customercare@lovehoney.co.uk we can discuss any issues and address any further questions you may have.
Regards
Laura
Lovehoney Customer Care
Hi Laura,
thank you for the reply, and the offer my main concern is that the same thing would happen again with a replacement.
Would anybody know if the Universal Silicon pump sleeve is stronger than the one that comes with the lust buster pump because if its the same I would still have the same problem of it splitting again.
thanks again for the reply