Trying to make a 100 Day Pleasure Guarantee return as the toy we purchased doesn’t fit my partners anatomy. However clicking the make a claim button doesn’t allow me to proceed!
Any help would be great.
Andriod browser via WiFi
Hi, @DaFFaDyL welcome to the forum 
I get the same when clicking make a claim (Andriod, Chrome) - Maybe @Lovehoney_Brenna will look into it tomorrow 
2 Likes
Hi there and welcome,
Hopefully this works. I managed to open the enquiry form (also on Android & WiFi). Here is the URL: https://help.lovehoney.co.uk/order-return/
Hope this helps
2 Likes
It may also be effected by which browser you are using so try different ones.
1 Like
This helped GREATLY!
Thank you! I was able to submit a request now, very greatful for your help and hopefully can sort something that is better suited for me and my partner!
1 Like
You’re very welcome, glad I could help
Hey! Oh no 
Just to confirm it is the button from this page?
https://help.lovehoney.co.uk/returns-and-refunds/returning-an-item.html
I have been able to replicate this issue and am rasing it with our technical team. Thank you for letting us know!
1 Like