Hi All,
We’d like to take a moment to clarify an important point about the tester programme and how items are assigned.
Tester products are sent to specific members, based on their individual review history, experience, and suitability for that particular item. This matching process is deliberate and helps ensure that feedback is relevant, accurate, and useful.
For this reason, tester items should not be gifted, forwarded, or sent to other people. When a tester is passed on, it prevents us from accurately matching products to reviewers and undermines the purpose of the programme. It also makes it difficult for us to rely on the feedback associated with that tester allocation.
We know that in most cases, members participate in good faith and follow the guidelines. However, trust is essential to the tester programme. Our ability to continue offering testers depends on knowing that items are being used and reviewed by the members they were assigned to.
Please remember that the tester programme is a privilege, not an entitlement, and continued participation relies on honesty, transparency, and adherence to these expectations.
If you’re unsure whether a tester is suitable for you once it arrives, or if circumstances change, please contact the team before taking any action, we’re always happy to advise.
Thank you to everyone who helps keep the programme fair, reliable, and valuable for the whole community.