I stupidly thought it would be a good idea to use my Sqweel Go in the shower what with it being waterproof (something i hadn't done before and wont ever again with waterproof vibrating toys) when i would normally use any toys before hand it wasn't long whilst trying to get in a good position Sqweel Go turned on not paying enough attention it was spining around bent my head down and i managed to get my hair caught up in it after 20 minutes i managed to rescue most of the caught up hair out of it the rest i had to cut off that i can't get out of the Go, so now i have a virtually broke unusable and much loved Sqweel Go ![](upload://ceipqBTR0sMGMajGRWRbxCi6nYV.gif)
I don't know if this would damage it, but if you have any nair or other hair removal cream do you think you could squeeze it in? Then since it's waterproof it *should* be possible to just rinse it out. Might be worth a try if you think it's basically unusable anyway, and it shouldn't damage the toy. (I make no promises and have never tried).
I don't know if this would damage it, but if you have any nair or other hair removal cream do you think you could squeeze it in? Then since it's waterproof it *should* be possible to just rinse it out. Might be worth a try if you think it's basically unusable anyway, and it shouldn't damage the toy. (I make no promises and have never tried).
Not sure hair removal cream would work it got caught round the motor I couldn't even tweeze it out after moving the tongue wheel out the way
Sorry to hear about your experience - that must have been scary!
Have you contacted customer care yet? I've had a peep in your order history and you're still covered by our returns policy, so we'd be more than happy to send you a replacement Sqweel Go :)