Free Gift Etiquette

Hello guys and gals. I just placed an order yesterday, I got an email saying spend xxx get a free xxx. So I did as I was making a secret order for the husband. Now today there is something I NEED to order, totally paying for extra fast delivery too. Is it a bit rude to use the offer again if it doesn't say *limited to one per customer*?

No, I think you should go ahead! I think Lovehoney will survive as a company ;)

I wouldn't say so - but is it something you can use two of?

An offer is an offer, if it's not stated one per person, then just claim it xxxx

I would say go for it, can always stick it on the adopt a toy thread if its something you wont use 2 of (or just keep a spare!)
Gonna place an order shortly but will use the 25% off rather than another offer as would rather have £15 off!

Oh the 25% off one! I should still have that somewhere I think! I personally wouldn't use 2 but I reckon a friend of mine would!

25% off runs out tonight!

I'm on it. I could kiss you, you magical little creature 😘 £41 including guaranteed friday delivery for sooooooo many things!

Yes, no worries using an offer more than once my dear. If it were limited it would state so or expire.

I ended up ordering twice in the same day last week LOL it happens

What did you order rosy?

Go on Rosy spill the beans, what are your purchases?

Ok I got...

The plug that's been on my list for aaaages
http://www.lovehoney.co.uk/product.cfm?p=29228

The very first thing I put on my wish list as recommended by the wonderful community
http://www.lovehoney.co.uk/product.cfm?p=32648

More wishlist items on mega sale
http://www.lovehoney.co.uk/product.cfm?p=33371

http://www.lovehoney.co.uk/product.cfm?p=32658

http://www.lovehoney.co.uk/product.cfm?p=30989

This was the big NEED. I'm sure you're all get up of my perfect g-spot vibrator that is close to the Annabelle Knight Oooh and its here!
http://www.lovehoney.co.uk/product.cfm?p=35523

Plus the free oil, restraint and blindfold set.

Utterly amazing I have managed to really clear up the wishlists too!

Great order Rosy! 😄 Good value for money!

truegrace wrote:

I would say go for it, can always stick it on the adopt a toy thread if its something you wont use 2 of (or just keep a spare!)

Adopt a toy thread has been removed. As we removed twitter exchanges we could no longer keep the thread running 

Hi guys - I work in the promotions team who sets up these emails, and I did double check on your behalf: we're fine with you using a freebie offer twice. Essentially, if you find you can use an offer more than once, go ahead!

Hope this helps ![](upload://4WyQT1gwKaQJNwhYxrKZ1rOPglF.gif)

On the opposite end of the scale if there is a promotion where a free gift is available and you only have one use for the item that comes with your order is it possible to swap for another item if you were putting in two orders rather then ending up with duplicate items?

bondagegod wrote:

On the opposite end of the scale if there is a promotion where a free gift is available and you only have one use for the item that comes with your order is it possible to swap for another item if you were putting in two orders rather then ending up with duplicate items?

Sadly we can not swap out the gifts, they are what they are. But we do so many that another may pop up that is more suited.

Much work goes into selecting the item and a lot of that is based on stock levels too 

If you want to make some suggestions or have some feedback you can do so here ![heart|20x20](upload://4WyQT1gwKaQJNwhYxrKZ1rOPglF.gif "heart")

Thanks for the reply Leanne. There no offers on at the moment that I have seen where I would have duplicate items. It was just I thought I had after what rosy cheek first asked
about.