Aw hun, I'm sure are appreciated for lots of things *big hugs*
I'm far less helpful in real life, lol, much better when I can sit an type my thoguhts out.
Sitting and listening can be a really valuable thing though, sometimes people just need to talk. I've been through loads this last year, and actually 9/10 times I didn't want advice, I just needed to verbalise my thoughts so they weren't stuck in my head. So friends had to just be patient while i rambled.
Also being able to keep secrets is a very good thing, knowing you can trust someone with something and they won't discuss elsewhere is a great thing to have x