Just a quick question to anyone that has one of these.
Inside (where the head of the penis goes) there appears to be a small hole in the soft rubber casing. Is this supposed to be there or is the item faulty? I have emailed LH to ask but just wondered if anyone on here knew.
(Item only arrived today and obviously i just want confirmation in case i have to return it).
Hi there, we have just bought one of these, so I will check for you :) x
Thank you. I,ve just had a reply from LH but they can,t check until tomorrow when they have access to the warehouse.
Ok, I've just had a look...
There are no holes - just smooth silicone. I think it is best you have another word with livechat, and get a replacement, especially as this is a waterproof toy :) x
Thank you.
I have had a reply from them and yes, the one i have is faulty.
Thank you for taking the time to help.
I would just like to say a big thank you to the staff at LH for sorting this out so quickly.
Excellent customer service.
No problem, pleased to hear you have got it sorted :) xx
I know you have got it sorted now but there is no hole in mine and is just smooth. Excellent customer service again from Lovehoney.
Just an update.
LH posted a replacement out straight away which has arrived today.
Absolutely fantastic customer service, thank you.
Hope you love the toy :)