Possible to change username?

Inside Lovehoney
22

Is it still possible to change your username? I emailed last week with the information as mentioned, but i was told they cant do it and i have to log into my account to change it? But i cant find anywhere in my account to change my username

23

Have you tried asking @Lovehoney_Brenna? If you have to change it online then Brenna might know how to do it?

24

@Kinky-Wife I squirreled out your email and updated it for you :slight_smile: I will feed back to the team to let them know forum usernames can be updated

1 Like
25

Thats brilliant thank you xx

27

Thank you! i’ll try it too

28

@Lovehoney_Brenna does a username change scrap all current badges/stats and you start fresh with the new name?

I suppose I could ask @The_Little_Ladybird as she’s the only one I noticed who has done this

thank you

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29

@Nvravrg69 if Im honest Im not really sure what changed but @Lovehoney_Brenna was super helpful and understanding in my situation.

1 Like
30

@Nvravrg69 , nope, a username change just changes the user name. All badges, stats, levels, etc. remain unchanged. It’s just if people sign up without really thinking about their user name and then like the forum, want to stay and have a name a bit more them or, as in @The_Little_Ladybird 's case, in circumstances change and you want to change the name you’re identified by but not who you are on the forum.

1 Like
31

thank you @The_Little_Ladybird @Peitho and @Lovehoney_Brenna

looks its the new me :sunglasses:

2 Likes
32

Hi Brenna could you help me set up a username to tomjerry please, just joined lovehoney.
Cheers pete

33

Hi @peterbutler1608 , to change your username you need to email customer care. From the Welcome to the Lovehoney Forum. Please read before getting started! thread:

Changing Your Username

If you wish to change your username you can pop a request in to Customer Care by sending an email to customercare@lovehoney.co.uk.

Please include:

Your current username:
Your prefered new username:
Name:
Email:
DOB or Postcode:
Reason:

34

Many thanks for replying and attached link, Much appreciated pete

1 Like
35

@Peitho thank you for the information i have sent an email now with my reasoning for changing my username so hopefully i can get my username changed now