Query for Lovehoney staff regarding item

I was browsing the site and came across this item:

http://www.lovehoney.co.uk/product.cfm?p=25366

Isnt this exactly the same as this:

Swoon Release Vibrating Pleasure Wand&reviewid=47542#customer_reviews

Just wondered because the new one has no reviews but the old one has loads so, yeh...maybe it isnt the exact same item but I cant see a difference and thought you might of wanted the reviews transferred to the new one. Maybe an oversite or maybe on purpose I dont know. But thought worth mentioning in case it was an error x

Fluffbags wrote:

I was browsing the site and came across this item:

http://www.lovehoney.co.uk/product.cfm?p=25366

Isnt this exactly the same as this:

Swoon Release Vibrating Pleasure Wand&reviewid=47542#customer_reviews

Just wondered because the new one has no reviews but the old one has loads so, yeh...maybe it isnt the exact same item but I cant see a difference and thought you might of wanted the reviews transferred to the new one. Maybe an oversite or maybe on purpose I dont know. But thought worth mentioning in case it was an error x

Hi Fluffbags,

The majority of the Swoon range has been changed and tweaked, which is why the reviews have not been carried over. I will double check this item with the buyers, as it does seem very similar - but there may be a difference of supplier etc that make it different inside while it appears the same.

-Alice

Good news - the Release wand and Get a Grip kegel balls are the same, so I'm in the process of transferring all the reviews.

Good work again Alice.

yay! Thankyou Alice

Alice my account shows you are sending me one to test - but if they havent changed this one there isnt any point as i have already reviewed it for you.

Sitting on the confused step

xGGx

secret phrase

bump

Hello, will have a look for you. Seems to have been an old notification so I'll take it off.

I've also moved this thread to 'Inside Lovehoney' - we easily miss things in other parts of the forum :-)

Ok Alice. Thankyou also for sorting out my other review issue via email yesterday. Its working correctly now x

The Big Gee wrote:

Hi Alice,
I've also got a notification saying you are sending one out.....

I've removed it now :-)

Ohhhh :(
Bought this on 28th may and paid £19.99 even used my £5 off and it is now for just £14.99
Gutted!!! :(

that's the risk you take Dota certain things are regularly on offer so best to take note and hold off buying till they are back on offer

Thanks Myghost for advice! :)
I'm a newbie - so haven't thought about that.

I am glad to have found this forum.

Although the thread seems to be over a year old, I would like to point out that the following two products seem identical to me (look the same, have the same characteristics and functions listed whilst prices occasionally do differ…):

One: http://www.lovehoney.co.uk/product.cfm?p=21149 and http://www.lovehoney.co.uk/product.cfm?p=26586

Two: http://www.lovehoney.co.uk/product.cfm?p=319 and http://www.lovehoney.co.uk/product.cfm?p=24790

Three: http://www.lovehoney.co.uk/product.cfm?p=24785 and http://www.lovehoney.co.uk/product.cfm?p=24806

Four: http://www.lovehoney.co.uk/product.cfm?p=24786 and http://www.lovehoney.co.uk/product.cfm?p=24804

Five: http://www.lovehoney.co.uk/product.cfm?p=20753 and http://www.lovehoney.co.uk/product.cfm?p=14042 and http://www.lovehoney.co.uk/product.cfm?p=24807

Six: http://www.lovehoney.co.uk/product.cfm?p=22190 and http://www.lovehoney.co.uk/product.cfm?p=24788

I get that these are all branded differently between them (and might offer different colour choices), but it is my understanding all brands involved (mainly Lovehoney and Bluebella, if we care not to include Tracey Cox) are owned by LH anyway.

Some of these items are planned to be discontinued (like the Bluebella bullet and rabbit).