I had placed a rather large order and paid for one day shipping and did not receive it on time. It was a day later which overall not a big deal. My suggest to have orders show something on the actual order on the site as I do not check my email frequently was brushed off and was basically told oh well we emailed you quick.
Now I message asking for advice comparing the power of the desire prostate massager compared to the high roller and I get told to check the reviews.
I then message again saying I’m looking for specific comparison on the two toys and get told they can not provide personal information on there experience with toys. Nowhere did I ask that info.
I was going to be placing a 3rd order this month but based on the decline in support I’m rethinking any future purchases.
One off of bad service ok but this is two in a row. And to be clear when I say large order I mean almost $400 this month so far.