📨 Reminder about the community email

Inside Lovehoney
1

Hey All!

I thought I’d pop up a little reminder about the community email ahead of the Christmas break. Please use this email for questions relating to your testers or for questions about the forum.

Please do not use this email for questions or issues with your orders (not testers). This inbox is only monitored when I am in office Monday to Friday. Emailing Customer Care directly is always best, emailing community only adds an extra delay to you getting help. Over Christmas this inbox will not be monitored and I would hate for you to be waiting 2+ weeks for assistance!

Thank you :smiley: :christmas_tree:

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3

Hi
Who can I contact in management for account editing?

4

Hey @Lingerieguy1

Which parts of your account do you want to edit?

If it is your username, then it would be customer care :slight_smile:

Changing Your Username


If you wish to change your username you can pop a request in to Customer Care by sending an email to customercare@lovehoney.co.uk.


Please include:


Your current username:
Your preferred new username:
Name:
Email:
DOB or Postcode:
Reason:

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