Returning faulty sex toys

Hi there, just wondered how you go about returning sex toys. I bought a rabbit style vibrator it was fine when I got it but after using it 3 times it now makes a strange noise (different to how it was before) and sounds faulty, but obviously it's been used. What do I do?

just go to help its easy a step y step situation

lickmadick wrote:

just go to help its easy a step y step situation

thanks.

http://www.lovehoney.co.uk/help/returns-policy/

https://www.lovehoney.co.uk/help/returns/

LH also has a fantastic live chat which is on the top of the page :) x