To be honest, I’m a little confused. 
I only order from the UK site to be delivered to me in the UK, so I don’t really know how anything else works. But I think if you’re in Canada, and ordering from the Canadian site (www.lovehoney.ca), then your stuff should be sent from the Toronto warehouse and you shouldn’t have any extra import duties to pay.
Obviously if you’re ordering from the UK or US site and getting them delivered to Canada then that’s different.
Not sure. I order, they ship it. I’m not in logistics. I gather it comes from the warehouse that is the closest… I leave that up to people smarter than me.
Think this is perfect for a post. Hubs got a text today from DPD saying they’d been unable to deliver a parcel as the £2:99 postage wasn’t paid n to log in n pay. But we don’t recall waiting on anymore orders, the last one came the day I think. So is it a scam? It’s throwing me as it’s a DPD text n I’ve not clicked the link bbecause I’m not a fan of links anyway especially if they’re potentially dodgy. It could be a tester product but I’m not going to pay postage for somebody else’s mistake. Maybe I should email DPD unless anyone has hears of a scam like this?
Do DPD have your mobile number? Probably not! Had similat texts supposedly off HMRC regarding a tax refund. But HMRC have all my info except my mobile so i knew it was a scam! If they do have a refund for you, they send an actual letter with details of how to claim it back. Similarly, i’m pretty sure DPD wouldn’t be contacting you for unpaid postage, but the seller.
I think if you receive an email, text, card through the door, etc the best thing to do is not click on the links in the email or text (and don’t go to the website printed on the card), but go to the official website itself and make enquiries there.
Getting a card through the door would be a rather labour intensive scam, as it involves physically putting the cards through all the doors (and the chances are someone would notice if someone went door to door doing it). But you never know, it could just be a super targeted one.
But if you ignore the contact info on the suspicious email/text/card and go straight to the official website instead you should be able to make safe enquiries into whether it’s legitimate or not. 
Here’s a good guide about lots of different scams from MSE:
Look for odd characters in the link too
Eg royalmail3z7d.com
like the one I got
Crafty because the amounts they are after are small so don’t immediately stand out as a scam