Hello, just received my USB wand today and it doesn’t appear to work, it has been charging for 2 hours but when I push any buttons it is lifeless. The middle button is fully illuminated, is anyone else had this issue please?
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Hi @Tinkerbell81 
Welcome to the forum!
Can you link to which wand you’re talking about or name it precisely then hopefully someone who has it will be able to help you.
First thought, does it havs a travel lock that might be activated?
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Helloooooooo
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Welcome to the forum 
have you checked to see if it has a travel lock feature as might be it’s set in that mode and needs to be turned off
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Silly question but have you tried holding the on button down for a few seconds