Is it possible to change our username? If so, how do we go about this?
I think you have to ask Lovehoney. It's not usually possible, but it is at their discretion, I believe. Maybe check FAQ?
They have done it before, and it helps if you don't have 4000 reviews and forum posts 🙂, but it's not something they want to do every day. Here's the blurb:
Forum FAQs:
Can I change my screen name?
When you sign up for your community account, it does state that you should think very hard about the username you go for because it can't be changed once you've picked it, and this is true. Although we do have the physical ability to change account names in-house, the work it involves to fix broken links around the website after we've changed a name is quite a big problem.
We only change screen names in extreme circumstances. If your screen name change isn't urgent, please continue to use the screen name you have.
If you believe your screen name must be changed contact Customer Care who will forward your request to the Forum Moderator for review.
It will help speed up the process if you can provide the following information when you get in touch:
Current Screen Name:
New Screen Name:
Email Address:
Full Name:
DOB or Postcode:
Reason for change:
And here's the full FAQ link:
https://www.lovehoney.co.uk/community/forums/inside-lovehoney/1651027-forum-faqs/
Thank you