Anniversary Discount

Inside Lovehoney
21

Yeah pretty sure my unlimited benefits lapsed because my wife had bought a few things on her account instead, so hadn’t bought anything using mine.

22

@Rob36 possibly your issue is now fixed (at least on non-mobile platform) from what I saw.
All the same, you might care to drop a note in the issues tracker thread, to have some eyes on it (when the DEVs have a moment).

https://lovehoneyforum.com/t/lovehoney-glitches/254290/145

24

It says there’s an anniversary discount in the new loyalty bit, and in the sign-up email too, but that is all I know about it. :slightly_smiling_face: It seems like there should be one, but I changed my anniversary recently to try and trigger a discount email and I did not receive one. :man_shrugging:

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25

I’ve not had one for years :woman_shrugging:t2:

Does the New Loyalty bit mean it might be coming back? That’s exciting :crossed_fingers:

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26

I would have thought that if it was included in the updated page then it should already be here?

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27

True… our anniversary hasn’t happened since the update so I’ve no idea but would be very nice if it does make a comeback.

Anyone here had an anniversary discount since the change over?

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29

Let us know what you find out! Fingers crossed :crossed_fingers:

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31

Fabulous news! :clap::clap:

Happy Shopping :+1:

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32

That’s good news. :+1: I don’t know how it’s supposed to work normally? I set mine for 01/05 a week before, and got nothing. I’ve just been back in now and changed it to the 15/05. I’ve also added in another 3 anniversaries just for fun (and because you can :slightly_smiling_face:). No idea what effect that will have.

New website = still confusing.

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34

I’ve peppered them liberally throughout the year. :slightly_smiling_face:

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36

Um? First meet? First kiss? First hand-job? First time you met some parents? First time you took a salsa class together? First kebab? I just put some dates in. :slightly_smiling_face:

The anniversary box only shows up when you tick ‘in a relationship’ which seems a little unfair on the singletons. For those you could have ‘first wank’ or ‘first Lovehoney purchase’. :slightly_smiling_face:

There’s only one primary Anniversary, but you can swop one of the others in any time. I should put 11 in, and then maybe I’d get a 40% off discount every month. :slightly_smiling_face:

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37

Good to know, ours is next month and I have a fairly long wishlist which would benefit from 40% off!

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39

Did you get a one-use anniversary code, or a generic one?

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41

That sounds like a one-use one. Though you didn’t get an automatic one, so Customer Care may have given you a stand-in.

You are now the Anniversary discount guinea pig. :slightly_smiling_face: You must report back on everything you discover, and let us know how you get on. :+1:

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42

I do believe @Ian_Chimp that you are taking the proverbial piss! They’ve probably disabled yours on purpose :rofl:

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43

Moi? How very dare you. :slightly_smiling_face:

I have read all the info, and now I’m pressing all the buttons - you have to test these things out. :slightly_smiling_face:

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44

I have only ever had one on here but looking just now it wasn’t set to primary (as I don’t think that was a thing when I set it) . It is now primary and I shall wait and see.

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46

I had mine set to primary, and I got nada. :man_shrugging:

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48

Things that we now know:

  • Anniversary discounts are a thing.
  • If you don’t receive one you can contact Customer Care and they’ll sort you out
  • It’s 40% off (£50+?)

What we still don’t know:

  • How long before the anniversary do you receive it
  • If everyone gets 40% off
  • If it’s international
  • Exactly how it’s triggered automatically
  • How long the code lasts for
  • Why there is an option to have multiple anniversaries, and what effect that has
  • If you need one to be set as primary or not
  • Why it’s only available to people in a relationship

Anything else?

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50

Is the one you’ve been given 40% off £50+ like the Unlimited birthday one?