Discreet Delivery/Packaging

*Sigh* My latest order from LH has been bittersweet.

Sweet- It was delivered extremely quickly; it took just a day for it to be delivered to the US.

Bitter- Well.. My order was being sent to my partner's mother's house (as the delivery address was more accessible). I had already ordered from LH before and sent stuff out there so the discreetness should have been carried through, right? Wrong.

On the packaging was labeled "Lubricants and Novelty Toys". I'm sorry, LH but there is NOTHING discreet about this. I was quite upset at first to hear this as his mother knows it was me who sent it.. and he admitted it. Went down with him telling her not to open it.. and her answering "well, yeah, it says....... on the front" *cringe*. He got mad lol. I don't know how I'll be able to face her when I go over again.

Yes, it's quite funny (I'm still deeple embarassed) but I was expecting 100% discreetness. =[

Hi

Sorry about this, but FDA rules say we have to give a description about all the products we send.

Liquids etc need specific descriptions and we have to say if lubricants are inside any parcels that we send.

There is nothing we can do about this I'm afraid....we wouldn't be able to ship to the US at all without making the declaration!!

Sorry!!

Matt

LoveHoney Customer Care

Matt beat me to it but yeah, it's to do with the law when sending products internationally. I'm sure Fleshlight do something by labeling them as something more ambiguous but I can't remember what.

Also hey Matt, not seen you before. (:

first of all ~ that delivery time is incredible O_o

i'd guess that if they're sending it from the UK to the US they'd need to declare any liquids (for sure) and possibly suspicious looking mechanical parts (so your package doesn't get seized?) but they could do with making a note of that on the "discreet packaging" page of the site...? a little disclaimer: "sorry, but FDA rules require us to give a description of the products we're sending, but we try our best to be as vague as possible with our description" ?

don't worry xXx ~ i'm sure in time you'll be able to face her again... "look back and laugh" and all that.... ^__^ perhaps you could get her a LH gift voucher?

I have said hello before!!!

http://www.lovehoney.co.uk/community/forums/introduce-yourself/298326-hello/

I have said hello before!!!

http://www.lovehoney.co.uk/community/forums/introduce-yourself/298326-hello/

I literally just got my tenga fliphole delivered, and although there was an awkward moment with my mother ("What's that? "Umm... I don't know!" *runs upstairs*), there was nothing on the box saying it contained lubes or toys, when it has both.

LoveHoney - Matt O wrote:

I have said hello before!!! External Media

http://www.lovehoney.co.uk/community/forums/introduce-yourself/298326-hello/

I must have missed that too, Hello Matt External Media

The FDA only appplies to packages delivered in the US.

Haha, I know right? I swear they must know. Mine are always really lovely though. Through a quirk of postage I got three LH parcels in the post thismorning. Luckily, through two different posties.

I've had more discreet packages from the US. Could it not be sent with 'electrical devices' or something? And maybe 'silicone liquid'? It really really isn't discreet...

Reminds me, I need to contact customer services!

Waiting around for my package which is hopefully due to arrive today as my parents are here but thankfully I get so much stuff sent in the post they don't even ask anymore. I get a naturist magazine sent quarterly and it's packaged like a porn mag....

As I remember there are some more discreet wording which can be used:

(fe)male health products / massage gel / etc.

I know I would not be too impressed with "Lubricants and Novelty Toys" on the packaging. Hope this helps future wording

"lubricants, novelty toys, mother-in-law repellant bat spray"

niftyb wrote:

first of all ~ that delivery time is incredible O_o

i'd guess that if they're sending it from the UK to the US they'd need to declare any liquids (for sure) and possibly suspicious looking mechanical parts (so your package doesn't get seized?) but they could do with making a note of that on the "discreet packaging" page of the site...? a little disclaimer: "sorry, but FDA rules require us to give a description of the products we're sending, but we try our best to be as vague as possible with our description" ?

don't worry xXx ~ i'm sure in time you'll be able to face her again... "look back and laugh" and all that.... ^__^ perhaps you could get her a LH gift voucher?

Hey you, leave my soon-to-be mother-in-law alone! lol, she's actually a very nice woman. I'll just never be able to live this down. Ugh, family dinners... My OH will be the first to mention it knowing him.

For some reason I don't think she's the type that would appreciate a LH voucher.

I understand with having to adhere to the Rules but I agree with a warning.. I would have easily not added a bottle of lube to my order. A little more tact with the wording could have made things better.. I can't send anything else over now cause my partner has kinda banned me lol. Shame the box would have ended up a hefty looking thing with the Philips Massager and Liquid Silk 100ml. >.<

Anywho, future reference should be made to that though. I was still expecting discreetness..

Out of interest, is this stated on this site before you order? I'm sure a lot of people in the US would appreciate a warning that the contents might need to be described prior to ordering.

x X x wrote:

niftyb wrote:

first of all ~ that delivery time is incredible O_o

i'd guess that if they're sending it from the UK to the US they'd need to declare any liquids (for sure) and possibly suspicious looking mechanical parts (so your package doesn't get seized?) but they could do with making a note of that on the "discreet packaging" page of the site...? a little disclaimer: "sorry, but FDA rules require us to give a description of the products we're sending, but we try our best to be as vague as possible with our description" ?

don't worry xXx ~ i'm sure in time you'll be able to face her again... "look back and laugh" and all that.... ^__^ perhaps you could get her a LH gift voucher?

Hey you, leave my soon-to-be mother-in-law alone! lol, she's actually a very nice woman. I'll just never be able to live this down. Ugh, family dinners... My OH will be the first to mention it knowing him.

For some reason I don't think she's the type that would appreciate a LH voucher.

I understand with having to adhere to the Rules but I agree with a warning.. I would have easily not added a bottle of lube to my order. A little more tact with the wording could have made things better.. I can't send anything else over now cause my partner has kinda banned me lol. Shame the box would have ended up a hefty looking thing with the Philips Massager and Liquid Silk 100ml. >.<

Anywho, future reference should be made to that though. I was still expecting discreetness..

If I can look my OH's mum in the face after being found face deep in her daughter while she sucked me off you can get over a little parcel incident. Damn. Flashbacks.External Media

SteSilver- Not that I am aware of which was why I was a little shocked and disappointed >.<

And WandA- Point taken lol. Erm, can I ask what happened after?

I think I'll shrug it off and minimalise the damage done. It doesn't help that I am actually quite shy with others... I'll be there looking and talking to her- suddenly remember and go bright red and laugh. She's not the type of person that'll just forget either. I feel bad for my partner who's had to get the real heat from it though lol.

Oh and it was the 250ml bottle of lube.. Atleast it'll last a while.

I had the spare room where her mum keeps some of her clothes so she popped in to get something. She came in and must have saw my nekkid arse staring at her while I was pulling open Ad's thighs. The bit that haunts me is the popping sound Ad's mouth made as she pulled my cock out to shout 'mum'. All I could do was hide in my OH's vulva until the shame had ended... Yep, I pushed harder against her in embarassment. It basically ended with me going in the other room in a mild daze feeling slightly dirty (after her fucked off of course, she aroundnaturally didn't stick around), her mum watched me getting blown.... Due to the position no bits (I assume) were seen but it isn't exactly fun being caught by her parents!

I was so bloody close too.

Her mum has never said anything, not even that time she got a bit too tipsy and was discussing some more personal sexuality matters that she probably would have. It was nothing very personal just not something you expected to hear! It stemmed from a discussion on maturity and drinking. I'm not sure I've ever mentioned that to Ad actually... I've thankfuly forgot the details but didn't bring it up because I imagin she wouldn't want to know! Thankfully ignorance has taken it's course and I no longer remember.