Might have been mentioned before but the deal of the day no longer changes at midnight… or at least it hasn’t today. It’s still the same as it was yesterday at 4am… DOTD
Unless the same thing is on offer again?
EDIT - still the same at 6.45am
It didn’t used to swop cleanly on the old site (the picture would swop at midnight, but there was a 35 minute or so delay for the price to change), but this new one has been much better. I think they’ve just forgotten to do DOTD today. 
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Possibly, I know the picture changed at least haha - would often check the new one before going to sleep!
Thought it was worth a mention 
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Something seems to have happened overnight…
Not only the DOTD was delayed, but when I went to the ‘New In’ there were LOADS of new items - and there didn’t appear to have been many for a couple of weeks prior.
Still a bit frustrating that there is still no ability to sort by newness like you could on the old site… 
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I’ve not submitted a review since the new website update, will it actually connect my review with my account if I use the same email address? I thought on the old site that as long as I was logged in to my account that any review submitted would be from that account. But I was just logged in now and went to submit a review and it still asked for a name and email address? Is this normal?
I came here to ask the same question. I’ve just submitted a review, and I entered my email address in the box (as well as my forum username in the “Name” box).
Presumably this will be linked to my account somehow. Is there no way for us to see all our product reviews in our account/profile?
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yep, the new website seems to have lost the plot
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Don’t think my profile has been swapped over 
Free delivery and unlimited code won’t work and don’t wanna type any reviews since they may go missing.
Worst part is that I’ll put up with it because I’ve got huge anxiety about contacting anyone so I’m hoping it all gets sorted soon.
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Oh no 
I’m on it! 
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Just had this message on my account orders page;
Sorry we can’t recall this information right now. Please check back later.
Hopefully not permanent 
Edit: It’s back now 
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That message pops up fairly frequently for me as well, but as you say it then all works fine the next time I look
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I can’t access my latest orders. This makes things difficult to keep track of - if you make a lot of purchases, hang on to those yellow packing slips in case you want to make any returns.
Regarding reviews, I was asked immediately to confirm my name and email address - be aware that the name you enter will be published with your review online. People might want to use their forum name rather than their own name.
No reviewers’ discounts, it seems, and no access that I can find to my previously written catalogue of reviews, which is frustrating as mine was quite a library!
All these issues seem to have gone on for rather a long time…
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I didn’t receive a review discount either, but I have heard talk of there being one… Hopefully someone else can flesh out the details, but I think it’s a ‘contact Brenna’ thing.
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Still unable to see Customer Reviews on items , so you can read about what you are buying??
Also, on my account, it says I have points, but it won’t open to show me what I have ?
Sorry, but beginning to think Lovehoney’s IT people should have left the website alone !! After all, if its working well & not broken…why fix it ??
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While the forum end needed work and is now WAY better, it seems the shopping end has done the opposite 
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@Mint-Monster absolutely. I’m really hoping it’s still in a settling in period and changes are still being made/yet to be made.
Gutted to still not have all my reviews in one place like there used to be.
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I don’t know if the staff are aware of all the small glitches that we keep coming across.
But it seems to be a daily thing.
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A post was merged into an existing topic: The Great Big Suggestions Thread
Just been checking the product catalog for the reviews that I can remember writing 
but unfortunately none are present 
. Can only assume all of my reviews have been missed 
from the new website.
Thanks
Mid-50s_kiwi
It looks like in the move your reviewer name has been changed to “Mid K”, which ones are missing for you?
