What’s the threshold?
£40. Can be over multiple prders. Get a £10 voucher.
Hopefully we can talk about this but no dire warnings where issued in the small print so 
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Can you combine this with offer codes? So, for instance, you have a £50 basket, add a 20% off code, and then checkout for £40 - would you then get a £10 voucher?
(Or, alternatively, £75 → 20% off = £60. Voucher for £15)
Not 100% on that, as i havent got one yet. But they game me a £10 off code so it is possible its coded.
Vouchers only last for 3 months apparently
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I think that would work @Ian_Chimp but not sure if you could then use the voucher in conjunction with another offer, as it’s a payment method I would hope so; but as @Green_Eyed_Girl said, the introductory one is a coded one so who knows.
I’m also curious as to how it would work with my Carers discount 
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If the voucher is coded, and it stays as ‘one coded offer per order’, then you may not be able to use a %off code and the loyalty voucher in the same order.
I am very interested to see this in action. 
I’m afraid I didn’t receive an email. I unsubscribed for a little while, and now they don’t seem to want to turn back on. If I’d have got the email I’d definitely be talking about it. 
Ok, read smallprint.
the voucher is definetly. a code
You can only use one code per sale
Not that im buying much atm, but especially not being able to combine it plus the free postage thing will probubly mean im alot less likely to use it 
on small amounts £10 is good, on larger stuff a percentage off is going to be so much better
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But the first order you can use a %off, which will then count towards your piggybank total.
So an order of £50 + 20% off code = £40 (free delivery threshold, plus qualify for £10 voucher)
Second order £50 (no %off) £10 voucher = £40 (free delivery threshold, plus another £10 voucher?)
Edit: I think I’m going to need another cup of tea before I can get my head around daisy-chaining these.
It feels like there’s a rhythm to when to use a %offer, and when to cash in your piggybank?
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It doesnt say you cant combine them with sale items so that may be possible.
Either way the trial is running for 4 months over xmas, so i will be getting something in the black friday sales most likey
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I’ve not included sale items in that example, just offer codes and loyalty vouchers.
There are the Exclusions though. Not sure if the loyalty voucher will also stick to those rules.
Hmm, interesting. According to my shopping basket you can combine the vouchers with sales
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I have to say, this conversation has me baffled. Are you talking about something that only long-standing members are privy to? I haven’t received any discount emails recently so the posts here over the last 3 days aren’t making much sense to me I’m afraid. 
I haven’t received the email either. It’s a new loyalty scheme pilot. Not sure on who they decided to take part?
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Phew! Glad I’m not alone.
Weirdly, I keep being sent “Enjoy 15% off your first order” emails, so I was half-wondering if I’m stuck on the wrong mailing list
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There is a chance… You can contact Customer Care, and they can sometimes do something special to make the emails work propely?
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Good stuff Mr C - I will check with them 
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For VIP testers - how do you read the terms and conditions. If you have spent £60 and get the £15 off your next order, do you have to spend £75 (use your £15 off order to bring it down to £60) to hit the next threshold or do you read it as buy £60 worth of items and use code so you only spend £45 and still hit the trigger?
To me it hinges on the word “discount” in the terms and conditions, if the £15 is a reward then in my brain it shouldn’t be viewed as a discount but I’m thinking it does 
@LuciousLegs I read mine as you have to spend £60. I don’t think putting £60 worth of stuff in your basket, then using the voucher to bring it down to £45 will work. The threshold seems to be £60.
I spent £66ish (used my first introductory £15 off) and I’ve received my 2nd £15 off a day or so later.
It’s still free delivery for me so that’s what I’m happy with. I really dislike paying delivery fees on anything I order these days 
I’ll try my best to explain.
Every time you hit £60 either in one transaction OR over numerous purchases ( how I shop) you’ll be rewarded with a voucher for £15 to redeem on your next purchase,It rolls on and on.
I’ve just been picked as a random shopper.
I’ve just been invited for a preview for Black Friday and spent around £45 and used my Voucher which has bought the total down massively 
LH are trialling this and will ask for reviews and I can honestly say I’m happy. If successful they’ll roll it out fully to everyone.
I’ve never been lucky enough to receive testers as yet but feel quite lucky to be taking part in this trial.
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It’s random people.
Feel quite lucky to be taking part 
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