How does this work? I've just ignored it up to now but have recently said yes to a couple ('Hi!'). How is it different to chatting on the forum?
It's no different, you can't chat privately and it's really only there as a shortcut to the person's profile. Say if you like the way the person reviews you can get to their profile easier. Honestly there isn't a who lot of point to it other than following their posts/reviews.
Here's the official blurb from the Forum Faqs -
Forum Faqs:
Forum Friend Requests
Before Lovehoney had an overhaul, we used to have a private chat system where members could talk to one another one-on-one. Sadly we were forced to remove this system as it was impossible for us to moderate conversations and protect our members.
We left the ‘Friend Request’ system in place as members seem to enjoy it, plus it makes visiting certain members’ accounts really easy and quick. For example, you might know that a particular member tends to post really useful sex toy reviews that suit your tastes. Having them on your friend's list makes it really easy to jump to their account quickly so you can keep up to date with their latest community activity.
There's also a few other bits and bobs in there that explain some of the changes over the years if you're interested.
https://www.lovehoney.co.uk/community/forums/inside-lovehoney/1651027-forum-faqs/
Thank you for that. Always wondered myself as get request all the time but never seen the point in accepting them.