Originally they said it must be faulty and to return it for a refund - I guess they will test it and if they find it is ok and that my expectations were too high they might suggest a replacement or an alternative - I'll wait and see.
MsR wrote:
Originally they said it must be faulty and to return it for a refund - I guess they will test it and if they find it is ok and that my expectations were too high they might suggest a replacement or an alternative - I'll wait and see.
Keep us updated, I'd be interested to know what they suggest.
In the meantime, keep calm and carry on clenching!
:-) will do!