These videos do not have sound, the only one that does is the one lower down on the product page. I agree it is confusing that it has a mute/unmute button!
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I’m using chrome on my phone and don’t seem to be having any issues.
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I had the same issue moments ago, I couldn’t log in to the forum on my phone but I also forgot that I was logged in to the forum already on my PC. I might be wrong but maybe it won’t let you login on multiple devices at the same time? Did a quick google search about the error message that sometimes comes up for me and I think clearing cache, cookies or browser data might stop the error message from coming, if that solution doesn’t work then there might another technical issue 
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I have just logged out to check and now can’t log in on my phone. I do not advise it. 
Hopefully they will fix it soon. 
And at least you can still read along logged out, or maybe use a laptop to login if you have one. I’ll flag this for the glitches topic. 
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Same here. I was unable to log in at all yesterday, on any of my devices, due to the ‘bad gateway’ thing 
I always use incognito mode so cookies/cache should never be an issue.
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I’m logged back in on my phone. 
So I think it should be working again now for everyone…
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Hi @Kitty-Cat01 I had the exact same problem yesterday but on a laptop. I sent a message to LH and their tech team advised to clear cookies, browsing history and to then refresh the browser. I have done that this morning and now working ok. Can you do the same on the phone.
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I had this message for the past couple of days. Have found it quite difficult to log in.
Good to know I’m not the only one!
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How about you @Kitty-Cat01 and @anon37546479 ? Are you still seeing the Bad Gateway on any of your devices?
Really? Hmmm. Bugger.
I’ve just tried to login in an incognito tab[1] and I also get the 502 Bad Gateway. That’s blown my wishful thinking out of the water.
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I am not going to log myself out this time
↩︎
Still having the same issues, told customer care today about this and they’ve said they are changing their systems which is why the error message keeps appearing
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I’ve struggled again during yesterday evening…. I can get to the login form from the menu, but when I submit it diverts to either of the following pages (in order of frequency);
- 502 Bad Gateway (plain white, no styling)
- 400 Bad Request (LH logo, ‘back home’ button)
- A strange app page (this one was really odd: it had LH branding and looked like a different forum layout, on an ‘app.’ subdomain - I’m annoyed that I didn’t screencap it as I only saw it once)
EDIT: changed 404 to ‘400 Bad Request’ as I got it wrong earlier.
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I have 3 posts in the lingerie picture upload thread still showing as awaiting approval. One of these is from Tuesday, the other Wednesday. Does this mean that these have been rejected?
Brenna is away, so it may be that the lady standing in is busy with her other role. Not showing nipples were you? That is a reason for rejection.
I gather the forum access is still an issue for a lot of members. I can access it via the store on my laptop and via the shortcut on my phone, and i use Chrome on both if that helps.
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I have been having this issue in the Wishlist where certain toys after removing it from the list do not disappear. Not sure why this is the case. It only occurs for the following toys Doc Johnson American Bombshell Realistic Butt Plug 6.5 Inch, Perfect Fit Medium Tunnel Anal Plug 3 Inch, Doc Johnson American Bombshell Large B-7 Tango Butt Plug 7 Inch, Doc Johnson TitanMen Master Tool No.4 Butt Plug 6 Inch, and Lovehoney Amethyst Sensual Glass Butt Plug.
I had the problem signing in on Wednesday, cleared everything and reset browser fine first thing yesterday but then did not work rest of the day. Tried everything, reset things again last night and tried again this morning and worked first time today, who know whats going on? @Ian_Chimp @Baby_Jane , @Lovehoney_Lindsay @Lovehoney_Brenna
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From what I can tell, it’s an intermittent connection to the central login. It does seem to be possible to login as normal at different times of the day, but I don’t know if there’s a strict pattern (UK morning seems to work better for me).
I think it only affects logging in though, so if you can login and stay logged in you should be fine.
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As far as i’m aware i never log out, so that may be why i have full access.
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I managed last night to log in via a lovehoney e-mail and used the forum as normal.
But when I used it the normal way (via google)…the forum was in very small print and obviously I had no avatar and when trying to log in got the white blank screen with the wording 502 bad gateway.
I’ve just managed to log in now as normal.
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