It has been reported but definitely a good shout to post it here too 
It seems to be both Android (various browsers) and iPhone affected. Started Thursday, I think, probably an inadvertent hiccough to another last minute tweek before the Easter break and I suspect wonât be fixed until Tuesday.
Hi everyone.
Everytime i want to view my basket it loads an incorrect looking page and says sorry i cant view this - tried adding a photo to show it but says i cant embed media items on the forum
I have tried this on my phone and PC, using three browsers and all have the same issue. I have tried clearing out cookies, history etc and still no change. Understand the live chat is unavailable on a weekend (understandable) so thought i would ask here
Just an update for you as it is now fixed.
Not sure what happened but here is what i did to fix it.
Added a random product to the basket when not logged in.
Logged in and went to the basket and that random product correctly loaded (minus the products that i had in the basket previously) so can only assume that something became corrupt that a cookie / browser cache couldnt clear but adding a product when not logged in did fix.
Just to remember what i had in the basket now 
Have a good week all
This should hopefully be displaying better now - please can you let me know if the icons are still displaying weirdly for you? 
All correct for me (Android) now
Thanks
All good for me on iPhone now too thank you.
All correct for me now on android @Lovehoney_Brenna thank you
Currently unable to load any of my previous orders on the AU site 
awful timing as I was just gonna go through to figure out what I still need to review
Hereâs a screenshot of what I see
3 days later, and still no change on being unable to see my orders
Fingers crossed it gets fixed soon 
at this point, I canât make returns or refund any orders from my account page and have to dig through emails for order numbers
I cannot access my basket to check out. I tried on 2 different browsers and on the phone. it does not load. the rest of the website works fine. but i cannot check out
Hey @addd
Oh no! That sounds frustrating - please could I grab some more info to look into this? What happens when you click on the basket? Which browsers have you tried accessing it from?
Couple new non-realistic pieces on the AU site are missing some pretty important details.
This one has the overall length and insertable length in the description, but not in the specifications like usual (usually comes under âHow It Measures Upâ, also missing the circumference/girth measurements (which I assume varies due to the design).
And this one has no mention of any measurements at all. Iâd prefer to know beforehand rather than chance it or look it up on another site, doubt itâs bigger than my lycan, but just to be sure 
Hmm, I donât have a clue why the AU site is missing the info but just FYI, from the UK site, before hopefully the AU site adds the info:
Lord Kracken:
Swamp Monster:
Which now I see the screen shots next to each other, are identical sizings in terms of insertable, which is surprising given the price difference!
Thanks, youâre amazing! Know I can always count on you 
Yeah itâs happened before when the unihorn line just dropped for us, and there was no info on them at all. Hopefully it gets updated so people who arenât on the forum can see the details too
Both are smaller than my lycan, and Iâm also surprised at the difference in price! Especially seeing the sizes now, I wonder why that is? 
Iâm going to assume the Swamp Monsterâs (silicon) eyes/balls actually contain precious stones 
.
The cart function is not working for me. Just says âSorry! For technical reasons we can not currently process your request. We apologize for any inconvenience.â
I am also having the same issue. Wanted to get an order in tonight and no matter what I do I get the same error message.
Eep! Thank you both for raising - I believe this issue is now resolved
Is anyone âseeingâ the same?
At the top of the screen where it has the Lovehoney heart and then the word LovehoneyâŚis there a grey shopping trolley covering the e and the y up?
