All correct for me now on android @Lovehoney_Brenna thank you
Currently unable to load any of my previous orders on the AU site 
awful timing as I was just gonna go through to figure out what I still need to review
Hereâs a screenshot of what I see
3 days later, and still no change on being unable to see my orders
Fingers crossed it gets fixed soon 
at this point, I canât make returns or refund any orders from my account page and have to dig through emails for order numbers
I cannot access my basket to check out. I tried on 2 different browsers and on the phone. it does not load. the rest of the website works fine. but i cannot check out
Hey @addd
Oh no! That sounds frustrating - please could I grab some more info to look into this? What happens when you click on the basket? Which browsers have you tried accessing it from?
Couple new non-realistic pieces on the AU site are missing some pretty important details.
This one has the overall length and insertable length in the description, but not in the specifications like usual (usually comes under âHow It Measures Upâ, also missing the circumference/girth measurements (which I assume varies due to the design).
And this one has no mention of any measurements at all. Iâd prefer to know beforehand rather than chance it or look it up on another site, doubt itâs bigger than my lycan, but just to be sure 
Hmm, I donât have a clue why the AU site is missing the info but just FYI, from the UK site, before hopefully the AU site adds the info:
Lord Kracken:
Swamp Monster:
Which now I see the screen shots next to each other, are identical sizings in terms of insertable, which is surprising given the price difference!
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Thanks, youâre amazing! Know I can always count on you 
Yeah itâs happened before when the unihorn line just dropped for us, and there was no info on them at all. Hopefully it gets updated so people who arenât on the forum can see the details too
Both are smaller than my lycan, and Iâm also surprised at the difference in price! Especially seeing the sizes now, I wonder why that is? 
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Iâm going to assume the Swamp Monsterâs (silicon) eyes/balls actually contain precious stones 
.
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The cart function is not working for me. Just says âSorry! For technical reasons we can not currently process your request. We apologize for any inconvenience.â
I am also having the same issue. Wanted to get an order in tonight and no matter what I do I get the same error message.
Eep! Thank you both for raising - I believe this issue is now resolved 
Is anyone âseeingâ the same?
At the top of the screen where it has the Lovehoney heart and then the word LovehoneyâŚis there a grey shopping trolley covering the e and the y up?
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Mine covers the e and the y upâŚ
Oh no! Please can I grab a screenshot?
Thank you!
Hi @Lovehoney_Brenna , I am in mild panic⌠though hoping itâs a glitch with the shopping site search function. I canât find the Melt anywhere. A seach for Melt just brings up 7 LH wands for some reason and though a search for We vibe brings up lots of We vibe products including those currently out of stock at the end, there is no sign of either Melt toy. Surely, surely, itâs not been discontinued??? 
Mine has recently packed in, when the pennies allow, I need a replacement!
Just noticed that this rather handsome guy doesnât have a name until you click on him. Here is a link to the ânew inâ page where you can see the product name is listed as ânullâ. Screen shot below:
