Lovehoney Glitches

Mine covers the e and the y up…

Oh no! Please can I grab a screenshot?

1 Like

Thank you! :slight_smile:

Hi @Lovehoney_Brenna , I am in mild panic… though hoping it’s a glitch with the shopping site search function. I can’t find the Melt anywhere. A seach for Melt just brings up 7 LH wands for some reason and though a search for We vibe brings up lots of We vibe products including those currently out of stock at the end, there is no sign of either Melt toy. Surely, surely, it’s not been discontinued??? :scream:

Mine has recently packed in, when the pennies allow, I need a replacement!

Just noticed that this rather handsome guy doesn’t have a name until you click on him. Here is a link to the “new in” page where you can see the product name is listed as “null”. Screen shot below:

For some reason I can’t view my cart, keep getting the screen saying ‘Sorry! for technical reasons we can not currently process your request’

It looks like someone else had this issue a few months ago, is there a work around?

I can still access other parts of the site and add to my cart, just can’t view it

It signs me out, so I sign back in and it says my session has expired as well.

I very often get an app page and get signed off. I thought it was something to do with me using a laptop rather than a phone/mobile device.
You not being able to see the cart may be to do with the browser you are using. I am sure Brenna will have more info / advice.

Hopefully, I’ve been using the site for years and never had any issues upto now.

I’m surprised that they haven’t made an app for the site if I’m honest

Just spotted the new Tenscare pelvic floor exerciser is showing up as £0. I’ll email customer service too.

Hi, today i was going through my order history on the website and wanted to write a review fod some of the stuff i have purchased. I was half way through writing a review and i dropped my phone which locked the screen. When i unlocked the phone it had deleted ahat i had written so far and had to start all over again. Is there no way that even if you lock your screen that you can leave your review ooen and pick up where you left off before sending for publishing?

1 Like

@sexykitten3080, when I post my reviews on a Samsung I tend to regularly press and hold on the text and hit select all, this way if I catch the wrong button I still have the main part of my review on my clipboard.
Hope that helps.

1 Like

I tend to write my reviews on my phones notepad and then copy it to the product review. I forgot last time and did it directly on the website but when I submitted it, it didn’t go through so I had to rewrite it. Its annoying when you lose what you wrote.

3 Likes

Not a glitch, but is there any chance the delay on the what you are wearing thread could be reduced from 24 hours to, say, 18. Still achieves the desired effect, but because I posted late yesterday, I can’t post todays yet. Seems to be an undesired consequence. Thanks @Lovehoney_Brenna xx

That seems reasonable - I’ve updated it to 18 hours :slight_smile:

Ah brilliant. Thank you xx

cant get onto Lovehoney on any device

keeps saying “safari cant open page, network connection lost” but internet works for vitrually everything else

Hey @centaur Oh no! That sounds annoying :frowning: Please could I grab a list of devices tried and which browsers you are trying?

Are you attempting to connect via Wifi? If yes, is the issue present when using Mobile Data?

Hi Brenna

its on laptop, i phone, tablet etc.
wifi & mobile data

just tried to call you & message said cant take calls at moment & leave a message

browsers duck duck go & google