I’m having a problem with the shopping site on my iPhone using Firefox. The site will sometimes load correctly, but when I try to go anywhere but the homepage, I get an error. This does not happen using Safari or Brave browsers. This started a couple of weeks ago and is still happening. Just thought I’d share my experience. The error is:
We are currently experiencing technical difficulties with our website.
Apologies for any inconvenience this may cause. Please try again later.
If you can access the site and use it without a problem with some browsers but not firefox I suspect it is either a security / setting within your firefox account or a web site issue with firefox. Can you access other sites using firefox such as others site that are similar (sex related)
I don’t have trouble with any other site in Firefox, just Lovehoney.com Additionally, it’s only been for the past few weeks and no other browser gives the same issues. Maybe I’m the only one who has this issue, but thought I’d toss it out there in case others were experiencing it too.
Hi, for some reason I don’t have a keyboard to type on at the moment, for the tester post and this post I have typed in note on my phone and copied and pasted my reply to here.
I’ve tried refreshing, which hasn’t fixed it. I’m using Chrome on an Android phone.
Seems to be working fine again now, it was first thing this morning too. For some reason, my reply keyboard just vanished a couple of hours ago for some, presumably short, odd reason.
I am using a Samsung A52s, Android OS version 14, Chrome browser. I’m afraid I didn’t check my other browser at the time.
Not sure if already reported, or just an issue that only I am having, but recently the forum controls in the banner at the top of mobile page (fine if using desktop view} are overlapping.
It has been reported but definitely a good shout to post it here too
It seems to be both Android (various browsers) and iPhone affected. Started Thursday, I think, probably an inadvertent hiccough to another last minute tweek before the Easter break and I suspect won’t be fixed until Tuesday.
Everytime i want to view my basket it loads an incorrect looking page and says sorry i cant view this - tried adding a photo to show it but says i cant embed media items on the forum
I have tried this on my phone and PC, using three browsers and all have the same issue. I have tried clearing out cookies, history etc and still no change. Understand the live chat is unavailable on a weekend (understandable) so thought i would ask here
Not sure what happened but here is what i did to fix it.
Added a random product to the basket when not logged in.
Logged in and went to the basket and that random product correctly loaded (minus the products that i had in the basket previously) so can only assume that something became corrupt that a cookie / browser cache couldnt clear but adding a product when not logged in did fix.
