I think this is probably something to do with your security settings on your browser. I use Firefox and had the same problem. It might be worth trying another browser to see if you have the same issue. @Aliscot
Which product @Aliscot ? If youāve followed a link from the forum youāll have to refresh the page when you get there otherwise pictures and reviews donāt show.
Can you see reviews for other products or is it just one particular one? If you canāt see reviews for any products @steve19 will be right and itās a browser issue. If itās one in particular it either hasnāt loaded right or it could be a brand new product that has tester reviews but theyāve not been published yet. The summary rating stars often appear before the reviews themselves have appeared.
Why does my saved list on Lovehoney empty itself? It is fine for a couple of months and after that i go into my account and it tells me i have nothing in my saved list. Anyone else experienced this? It is quite annoying as my saved list is my kind of i will buy that item when i have the money for it
Hmm, this definitely used to be an issue when the site first switched over, see, Why do my Saved Items keep disappearing?, I never had the issue and I thought it had been fixed. Maybe one for @Lovehoney_Brenna to query the LH tech team on again? Unless our own forum tech genius @Ian_Chimp has any possible insights?
Just to check, Iām assuming youāre signed in to your account when you add items to the saved list and when youāre checking it? The site does have a habit of logging us out unexpectedly.
Yea im logged in and everything but every month or so it empties my saved list on me and it is a bit of a pain in the backside as i cant remember the stuff that was in it that i was looking to order
Yep - my saved items have been deleted multiple times.
Probably saved me a fortune tho
Iām having a problem with the shopping site on my iPhone using Firefox. The site will sometimes load correctly, but when I try to go anywhere but the homepage, I get an error. This does not happen using Safari or Brave browsers. This started a couple of weeks ago and is still happening. Just thought Iād share my experience. The error is:
We are currently experiencing technical difficulties with our website.
Apologies for any inconvenience this may cause. Please try again later.
Reference Number: 18.6f3b2f17.1703951717.f0d7de3c
Host: www.lovehoney.com
If you can access the site and use it without a problem with some browsers but not firefox I suspect it is either a security / setting within your firefox account or a web site issue with firefox. Can you access other sites using firefox such as others site that are similar (sex related)
I donāt have trouble with any other site in Firefox, just Lovehoney.com Additionally, itās only been for the past few weeks and no other browser gives the same issues. Maybe Iām the only one who has this issue, but thought Iād toss it out there in case others were experiencing it too.
Its so frustrating though iām sure, hopefully LH can help in some way.
Itās not a huge deal since other browsers work fine, just thought Iād share my experience.
Not a glitch but
cottelli-black-wet-look-underwired-crotchless-basque-set
last image has a nipple on show, others have been removed.
Are Lovehoney oneboxes broken? Whereās my pretty info box?
Hi, for some reason I donāt have a keyboard to type on at the moment, for the tester post and this post I have typed in note on my phone and copied and pasted my reply to here.
Iāve tried refreshing, which hasnāt fixed it. Iām using Chrome on an Android phone.
Eep, does it work on another browser?
If you could message me which device and OS you are using, that would be fantastic - thank you!
Apologies, got distracted having to work
Seems to be working fine again now, it was first thing this morning too. For some reason, my reply keyboard just vanished a couple of hours ago for some, presumably short, odd reason.
I am using a Samsung A52s, Android OS version 14, Chrome browser. Iām afraid I didnāt check my other browser at the time.
@discobot start tutorial
Glad it is back - please let me know if it happens again!