Lovehoney Glitches

I think this is probably something to do with your security settings on your browser. I use Firefox and had the same problem. It might be worth trying another browser to see if you have the same issue. @Aliscot

2 Likes

Which product @Aliscot ? If you’ve followed a link from the forum you’ll have to refresh the page when you get there otherwise pictures and reviews don’t show.

Can you see reviews for other products or is it just one particular one? If you can’t see reviews for any products @steve19 will be right and it’s a browser issue. If it’s one in particular it either hasn’t loaded right or it could be a brand new product that has tester reviews but they’ve not been published yet. The summary rating stars often appear before the reviews themselves have appeared.

1 Like

Why does my saved list on Lovehoney empty itself? It is fine for a couple of months and after that i go into my account and it tells me i have nothing in my saved list. Anyone else experienced this? It is quite annoying as my saved list is my kind of i will buy that item when i have the money for it

Hmm, this definitely used to be an issue when the site first switched over, see, Why do my :heart: Saved Items keep disappearing?, I never had the issue and I thought it had been fixed. Maybe one for @Lovehoney_Brenna to query the LH tech team on again? Unless our own forum tech genius @Ian_Chimp has any possible insights?

Just to check, I’m assuming you’re signed in to your account when you add items to the saved list and when you’re checking it? The site does have a habit of logging us out unexpectedly.

Yea im logged in and everything but every month or so it empties my saved list on me and it is a bit of a pain in the backside as i cant remember the stuff that was in it that i was looking to order

Yep - my saved items have been deleted multiple times.

Probably saved me a fortune tho

1 Like

I’m having a problem with the shopping site on my iPhone using Firefox. The site will sometimes load correctly, but when I try to go anywhere but the homepage, I get an error. This does not happen using Safari or Brave browsers. This started a couple of weeks ago and is still happening. Just thought I’d share my experience. The error is:

We are currently experiencing technical difficulties with our website.

Apologies for any inconvenience this may cause. Please try again later.

Reference Number: 18.6f3b2f17.1703951717.f0d7de3c

Host: www.lovehoney.com

If you can access the site and use it without a problem with some browsers but not firefox I suspect it is either a security / setting within your firefox account or a web site issue with firefox. Can you access other sites using firefox such as others site that are similar (sex related)

I don’t have trouble with any other site in Firefox, just Lovehoney.com Additionally, it’s only been for the past few weeks and no other browser gives the same issues. Maybe I’m the only one who has this issue, but thought I’d toss it out there in case others were experiencing it too.

Its so frustrating though i’m sure, hopefully LH can help in some way.

It’s not a huge deal since other browsers work fine, just thought I’d share my experience.

Not a glitch but
cottelli-black-wet-look-underwired-crotchless-basque-set
last image has a nipple on show, others have been removed.

@Lovehoney_Brenna

2 Likes

Are Lovehoney oneboxes broken? Where’s my pretty info box? :cry:

https://www.lovehoney.co.uk/sex-toys/vibrators/clitoral-vibrators/p/we-vibe-chorus-app-and-remote-controlled-rechargeable-couples-vibrator/a44215g80786.html

https://www.lovehoney.co.uk/

Hi, for some reason I don’t have a keyboard to type on at the moment, for the tester post and this post I have typed in note on my phone and copied and pasted my reply to here.

I’ve tried refreshing, which hasn’t fixed it. I’m using Chrome on an Android phone.

Eep, does it work on another browser?

If you could message me which device and OS you are using, that would be fantastic - thank you!

Apologies, got distracted having to work :rofl:

Seems to be working fine again now, it was first thing this morning too. For some reason, my reply keyboard just vanished a couple of hours ago for some, presumably short, odd reason.

I am using a Samsung A52s, Android OS version 14, Chrome browser. I’m afraid I didn’t check my other browser at the time.

The Discobot tutorial has an image problem:

@discobot start tutorial

Glad it is back - please let me know if it happens again! :slight_smile:

1 Like

Not sure if already reported, or just an issue that only I am having, but recently the forum controls in the banner at the top of mobile page (fine if using desktop view} are overlapping.

Seems to be fine if visiting lovehoney shop.

3 Likes