Will I need a new Account ?

Inside Lovehoney
1

My personal E mail address has been disabled for around 6 weeks now. This hasnt affect our business E mail address but for obvious reasons I didnt want to send an E mail, in requesting what the procedure was.

So I just wanted to know what the procedure was, once my techy son has set a new E mail address up for me probably on my Tab at home.

Or will I just set up a new account and keep my old account for community purposes. ?

I havnt ordered for a while so there would be no points lost .

Many thanks

2

You can change your email in the account settings.

3

If I'm not mistaken, we should just be able to update your information on your existing account. 

Drop customer care a line when you have your new email address set up and then we can properly check this for you. 

If all else fails, we can set you up with a new account, move your reviews and any shopping history over, and shut this one down. 

Thanks! 

4

Thanks Jess