Has annoying else tried the live chat on the live honey website lately? I just tried it but apparently I’ve been blocked? With no explanation as to why. I don’t ever recall being rude or abusive towards staff so that makes it even stranger. I’d love to know why. Or even if it can be unblocked.
One for the oracle that is @Lovehoney_Brenna
I have seen on their twitter before now that it can be down to the icloud private relay if you have that feature turned on.
Also mentioned in this thread…
Hi everyone. Sorry but I don’t know where else to post this. For some reason, I’ve been blocked from using Lovehoney’s live chat. It simply says “Chat blocked — It looks like an agent has blocked your chats.”
I have not done anything to warrant this. I used this chat to ask about products I’m interested in and I used it once back in January to request a warranty on one of my products.
This has really upset me and it makes me feel like not purchasing anything from Lovehoney because it seems lik…
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Hey @Sensualcouple2016
@mightymike is correct - this is likely to do with an Apple setting that is active!
This generally occurs due to a safety feature Apple software issues, called iCloud Private Relay, which gives users a ‘mask’ or temporary IP. This is a setting that can be temporarily turned off if you would like to access LiveChat however!
I had this before and it sorted itself out later the same day
What is this live chat?
AJ82
November 16, 2023, 11:11pm
8
For chatting with Customer service, chill…
