Ignite love egg won’t hold a charge?

i have a rechargable love egg, its the ignite 20 function vibrator, it charges and turns a solid colour as if to say its charged but everytime i try and use it the power runs out in seconds no matter how long i’ve left it on charge for.

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@ellarogers2 How old is it? It could be the battery has now lost it’s charge or it could be the charging cable.

Sounds like the battery is knackered and not holding charge. I’d contact customer service and ask if you could have a replacement :nerd_face:

got it like a month ago, it says it charges and lights up blue as if to say its fully charged but dies within seconds

Assuming you got it from Lovehoney,then use their chat function and tell them, Their CS is awesome as you can return it and get it replaced :slightly_smiling_face:

ok thank you so much

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The best is to reach the shop where you bought it so they can help with the problem - looks like the battery is gone. Will cross fingers :heart: