Please could you email me a screenshot? Thank you! ![]()
Will do ![]()
Can you not just review it from the product page? Obviously, you want to be able to see your order history but you donāt need it to write reviews.
Got it sorted in the end with the help of @Lovehoney_Brenna ![]()
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My entire wishlist has disappeared again on the AU site ![]()
This is is third time my entire wishlist has emptied itself, last time was in April, time before that was February-ish. Now Iāve got to go and locate all the (30+) items again. All I did was log into my account like usual, nothing out of the ordinary.
Definitely not an issue of time between logins like I thought last time, because I was logged in last night whilst making my most recent purchase. Itās starting to become pretty frustrating.
*Edit - was still on my PC and the browser was Chrome
@RacyRosalee my wish list has gone too. second time I think.
I thought maybe there was a time limit or something now, and it clears after a certain time.
Is that not the case?
It hasnāt been an issue for me - it probably needed a good thinning out!!!
@our-adventure-bed Iām not 100% sure what the issue is, between the first and second ācleanseā of mine it was about 2 months, now itās been 4 months and itās all disappeared again, so itās definitely not a timed aspect. Iād had no issues before the first wipe, and had my wishlist intact for well over a year, time limits are definitely not a thing for LH wishlists, that wouldnāt make sense to do that to customers wanting to buy things.
I thought it might have been prolonged time between logins, as the second time, I hadnāt logged in for weeks, but this time it cleared less than 12 hours after I was last logged in, when I made my most recent order.
Iāve not seen anyone else discussing it, and Iām not entirely sure why itās doing it, especially considering Iām not doing anything out of the ordinary. Possible itās an error solely with the AU site that needs to be looked into.
Itās a bummer though, I could only locate about half my old wishlist, even after scrolling the whole site
I had so many things to buy, things my OH had mentioned in passing or said they liked and Iāll probably never see them now.
These Lace shorts are £4.99 for all sizes expect 20-22 which is £12.99 ![]()
Not sure if classed as glitch or bug
If a forum members profile is private/hidden, there seems to be now way to block them? (Stop seeing posts and topics made by them)
Or maybe this is just admin error from my side
You can. Take note of their profile name and click your profile photo then the wee person icon.
Click preferences and where āaccountā is highlighted, scroll across to āusersā and click āaddā then select and itāll give you a typable box. Select your duration (I choose forever) and then click ignore.
Youāll see their comments on threads as āignored commentā and they can still like and comment on your posts.
Ignorance is bliss, I highly recommend it.
Scrolling the outlet/clearance section on the AU site and thereās a few items that arenāt discounted at all. Iāve checked if it was a certain size or colour, and still not any discount or offer present.
Perhaps theyāve been incorrectly tagged as clearance?
Iāve attached a screenshot to show what Iām talking about, the url does state outlet, but you can see the blindfold isnāt discounted and has no offer attached to it. Thereās a few other pieces like this as well.
The images for the babydoll from the new Parisienne Charm range have all disappeared on the AU site. Iāve double checked the UK and US sites and they arenāt there either.
All images are replaced by the LH logo, including all images on its listing. Is it simply new and the listing simply hasnāt been updated? I feel like the images were there the other day ![]()
Iāve refreshed to see if itās a loading issue, but appears not to be. All other listings from this collection are fine, just not the babydoll.
This is priced as from £7.50, all sizes are £14.99.
I canāt see any product reviews even though the rating says there are some?
I think this is probably something to do with your security settings on your browser. I use Firefox and had the same problem. It might be worth trying another browser to see if you have the same issue. @Aliscot
Which product @Aliscot ? If youāve followed a link from the forum youāll have to refresh the page when you get there otherwise pictures and reviews donāt show.
Can you see reviews for other products or is it just one particular one? If you canāt see reviews for any products @steve19 will be right and itās a browser issue. If itās one in particular it either hasnāt loaded right or it could be a brand new product that has tester reviews but theyāve not been published yet. The summary rating stars often appear before the reviews themselves have appeared.
Why does my saved list on Lovehoney empty itself? It is fine for a couple of months and after that i go into my account and it tells me i have nothing in my saved list. Anyone else experienced this? It is quite annoying as my saved list is my kind of i will buy that item when i have the money for it
Hmm, this definitely used to be an issue when the site first switched over, see, Why do my
Saved Items keep disappearing?, I never had the issue and I thought it had been fixed. Maybe one for @Lovehoney_Brenna to query the LH tech team on again? Unless our own forum tech genius @Ian_Chimp has any possible insights?
Just to check, Iām assuming youāre signed in to your account when you add items to the saved list and when youāre checking it? The site does have a habit of logging us out unexpectedly.
Yea im logged in and everything but every month or so it empties my saved list on me and it is a bit of a pain in the backside as i cant remember the stuff that was in it that i was looking to order
Yep - my saved items have been deleted multiple times.
Probably saved me a fortune tho



