The glass toys I bought from lovehoney have weird white marks on the coating surface. It doesn’t feel sharp when I touch it with my fingers but it doesn’t feel smooth when I felt it with my nail. These marks look like scratches when I see them. I haven’t fully examined the toys but the moment I saw the marks on them it did put me off a bit. I might return them for either a replacement or a refund.
This isn’t my first glass toy purchase as I’ve previously bought a few glass toys from a different website but I got a refund for all of them due to the weird marks and scratches on them which is why I thought I’d try lovehoney hoping it would be better.
I wanted to see if anyone else has seen those whitish marks on the glass toys or if it’s just me? Out of all the glass toys that I have bought I have never seen anything that looked clean cut and perfect (with no marks) just like pictures advertised on the website.
Could you let us know what products you can see them on?
I just had a nosy at a few of my glass toys and mine are definitely smooth and I don’t see any sort of white marks or scratches on them.
Have you tried wiping them over just to make sure it’s not any sort of residue?
It could be a bad batch, but I would definitely contact customer care and ask for a product exchange
It was on the Lovehoney Beaded Heart Sensual Glass Dildo 6 Inch and the Lovehoney Realistic Textured Sensual Glass Dildo with Balls
I did try to wipe it hoping it was nothing serious but the mark didn’t disappear. After further examination the textured dildo did have a sharp chip at the base. It feels like I’m the only one who is seeing these marks but hopefully when I get it replaced it’s in good shape or I might need to get a refund.
I don’t own either of the ones you’ve bought but the ones I do own from here don’t have any white scratch marks on them that I can see.
I would take photos and contact customer care.
I second @Peitho. Take pictures and contact CC. I have plenty of glass toys and have never noticed marks or chips and I defo wouldnt use them if I did.
I also don’t have either of the ones you suggested, but if you have a found a chip, you definitely need to speak to customer care. That’s not normal and it sounds like it’s been damaged either during packaging or in transit.
@Cali_Nyx @ChloJakes @Peitho Thanks all for your suggestions. I’ve contacted customer service and they have arranged a replacement for me. I was concerned that the marks might make the glass toy more prone to breaking or possibly trap bacteria if the surface isn’t 100% smooth. Hopefully I will own a perfect glass toy at some point
@anon37546479 enjoy your borosilicate fun! At least you can recycle the damaged ones
Maybe it’s a faulty batch or the way the toys are made… either way I think you’ve done the right thing in getting a replacement
I have a lot of glass toys and have never noticed that so it sounds like you’ve just been really unlucky!
I hope the replacements are fine
Can you post some picturea?
@Cali_Nyx it’s not letting me upload the pictures at the moment but basically the marks I found look a bit like scuff marks
@Cali_Nyx Got a refund in the end