@Ian_Chimp unfortunately that notifications page is also blank! There’s nothing there at all. Plus, I can’t seem to even log out at the moment. I don’t have that option.
@PleasureDrone Yup, there’s definitely something wrong with the loading.
So new thing, when I open a new reply or go to read a new topic, at the top of my screen I now have 5 search icons, 5 of those 3 line ones and 5 profile pics. I had 3 of each a minute ago and now there’s the 5
You could try using private browsing; Things like cookies and other website data isn’t saved, so, if you’re using something like Safari on iOS (which loves to hold on to things) it will be like you’re visiting the website anew each time and everything loads in fresh. You don’t stay logged in but buggy scripts and stuff will get flushed.
I can now confirm that the “empty notifications column” thing is now a permanent state of affairs on my tablet, and it’s been going on for several days. Have tried emptying the browser cache, re-booting etc. - no dice.
here with a forum account glitch. i’ve been able ot change my email address on my shopping account, but not my forum account. have tried lots of times - to change my prinary address and to add alternate addresses - and i’m not getting the email confirmations in order to complete the process.
especially frustratin cos i used to be a toy tester and have just gotten my head around the change to that process, but suspect that the accounts won’t match up now cos of the email address problem?
also noticed that my forum profile had been kinda lost when i logged in after some time away - both the phot and the small bio details (which i can’t recall anymore)
have contacted customer support and they said they’d try and follow th email problem up, but any help from anyone here would be great too thanks
thanks @Lovehoney_Brenna
i guessed the profile info might have been lost when the website/forum changed - thanks for confirming
will try logging out and clearing cookies and see if that helps
realised as well that i used to be able to find previous reviews via my acocunt, but can’t see a link to them anymore?
it worked!
tho it was a bit confusing at first cos it claimed i/my account didn’t exist anymore! i persevered tho, and eventually got back in via my customer account, and from there to the community forum.
does the email address for both accounts create the link for the toy tester reviews? or is it the username (my customer account and forum account have different usernames, tho the same email address now )?
shame the link to previous reviews is no longer available - will it be restored?
I keep seeing the lelo Hugo in pink as 50% off (the same as it was a few weeks ago) but it changes back to full price when I add it to basket which is a bit of a tease, I asked live chat yesterday and they said nope it is just me and it is still full price
Bit annoying so I wondered if anyone else has seen this with products
I cleared cookies and rebooted but its still the same.
Weirdly I found that if I turn the phone sideways and tap reply it works fine but then the keyboard takes up half the screen! So, there’s a work around but it’s a pain.
Replying to someone directly ( like I’m doing with you @WillC) by using the reply bit in their message works normally