@DirtyFunTogether I believe this is still the process to change your username. You need to email customer care as you have done. From the Welcome to the Lovehoney Forum. Please read before getting started! thread:
If you wish to change your username you can pop a request in to Customer Care by sending an email to customercare@lovehoney.co.uk.
Please include:
Your current username:
Your prefered new username:
Name:
Email:
DOB or Postcode:
Reason:
@Peitho Thanks for providing these details 
These were the exact steps I followed, so hopefully it’ll be changed over soon 
I’m in the same boat. Was so surprised when I went to order yesterday and it said no previous orders 
. We have so many toys toys from LH but it’s clearly in my other email and sometimes from my husbands email
I haven’t done anything on my blog but you are right and when I do finally do something I will sign up for that and promote lovehoney.
You’re not doing anything wrong, don’t worry. It just takes a bit for them to pick new testers there’s a lot of people who want to be testers too. Keep chatting, liking and reviewing and you’ll get picked soon enough (fingers crossed).”
Do be aware that blogging is very competitive and consistency is key. Create a schedule or routine to help you
If there’s something you want to try but haven’t been selected for, if it’s on the website you could order it and checkout with a credit card, or something like Paypal Pay in 3 or Klarna? Sure, you won’t get it for free, but it still makes repayments easier and you get the toy you want to review. And if you don’t like it, you can return it under Lovehoney’s 100 day pleasure guarantee.
Just an idea as I applied to review the Lovehoney calendar for my blog but sadly wasn’t picked. However, I ordered one instead with monthly repayment installments through Klarna
Thankyou for your response i actually thought you wanted my reveiws short and not to long thankyou for the advice
A post was merged into an existing topic: 
Check your reviews?
Hi there,
My wife and I would like to become testers for toys, lingerie and anything else.
Can you help set this up?
@gary_uk21 Have you read The Great Big Review and Testing Guide? Start there. If you have done all necessary explained in the guide, THEN you can become LH testers 
Hi @Lovehoney_Brenna how do you know you have been selected to test out products to review. Do you inform us first or do the products just arrive?
Thanks.
I could be wrong here @Mr.MrsW, but from my understanding you will be contacted by Email 
If you get selected for a product you’ll be emailed informing you
I have a secret squirrel toy to test but no link to post my review- can you help?
Ah sorry - I didn’t send them before my days off - it should be with you in the next 15 minutes! 
A suggestion for secret/toy testers when it’s a potential upcoming product: it would be nice to know its rough price/worth as I believe to me, that can affect how I’d review a toy
say something is performing quite poorly.. but you know it IS going to be a cheap starter toy (for me) it would review better than if I thought it was going to be priced higher
And same for the opposite way, it something is performing ok to well but you’d know it IS going to be expensive it would effect my views on it
I see how this could go both ways as the price could and would effect our reviews but it’s something I often wonder about when reviewing the unknown
Very good feedback and considerations. Definetly see how this could change the way a review is written. My wife and I are looking forward to potentially getting the opportunity to review some fresh products. We still have to increase our initial review portfolio to potentially get looked at. 
Hey. Is it possible to get review feedback to ensure we’re hitting the spot? (Without the use of a sex wedge) 
Hey Testers, I have a very quick question related to deadlines for reviews. Does the deadline timer start ticking when the item is dispatched, or is it when it arrives in the post to you?
The longer deadlines it’s not so much of an issue but the shorter ones it starts to be a bit more important.
Thanks!