My last two orders didn't have one, the way the delivery notes are printed has changed slightly too and no place for VIP code any longer, suspect it was costing them too much? Not many companies would routinely give you what could be 20% discount...
The VIP offer was withdrawn recently as we felt it was time to focus our offers in other areas.
The codes were not really being used that often anyway and did cause us some complications with returns...sadly we also had issues with customers abusing the offer too!
Don't worry though...we are focusing our efforts on mail out offers, deals of the day, sales and our fantastically competive prices in general.
I realise that some people may be disapointed, but times are always moving so it was time to, well... move on!
I see. Well, it's good to know. I understand how things change =) It just would've been nice to have known maybe via someone posting on the forum or similar =) As I did spend a bit of time trying to work out if it was just a glitch or something else and then replanning my order.
I have to admit I've bought way more stuff than I would of just so I can use the VIP code on multipul occasions and was hoping to use one again in the order I'm just about to do so I looked for my last order for the VIP code and it wasn't there. So a bit disapointed :(