What happens to returns?

I have purchased a cock ring for my hubby and we both noticed that the packaging was easy to open and close again, without ripping anything, does that mean someone has possibly tried it on returned it and then it has been sent out to me? I can't stand the thought of that!

See here:

http://www.lovehoney.co.uk/community/forums/inside-lovehoney/187064-the-fate-of-a-returned-item/

Hi bloomingfox, you might find this page about Our Returns Policy helpful (and there's a new video too!)

Hi Bloomingfox

You can be assured that we NEVER send out any used items to our customers for reasons that I hope are obvious, so please be assured that your cock ring will not have been tried on.

Alice has posted a link to a video about our returns which you can view on line. Do give me a call on 0800 915635 if you want to chat about any aspect of your order.

Thanks

Matt

LoveHoney Customer Care Manager