What's the policy on referencing toys not at Lovehoney?

I want to seek advice on a first time new kind of toy purchase that went horribly wrong and try to get some insight.

I think what I'm looking for is not at Lovehoney but I could be wrong.

Hey Ready to Play

By all means feel free to describe the item, and talk about your experience, but please don't link to or mention any competitor names, like where you bought it.  

Do you know the brand / name of the toy itself? 

Thanks.

Thanks.